Resume
EDUCATION
Google UX Design Professional Certificate // July 2021-April 2022
Completed a program designed for entry-level job readiness. Coursework included: UX research, wireframing, low-fidelity and high-fidelity prototypes, and tools like Figma and Adobe XD. The program also provided realistic case studies for a final portfolio.
The University of Iowa BA Finance, BA Marketing // Graduated May 2010
EXPERIENCE
Knaub Household Stay-at-Home Parent // February 2014-Present
Raised, taught and nurtured three children
Co-led, mentored and coached small groups of 15-25 people through local church for over ten years
Created and sold customized artwork for customers
Nationwide Insurance SIU Desk Investigator // June 2013-February 2014
Investigated claims flagged by Claims Associates for medical fraud from providers, attorneys and individuals
Coordinated with Field SIU Investigators and Claims Associates to review potential fraud
Nationwide Insurance Claims Specialist I and II // June 2010-June 2013
Investigated, evaluated, and determined policyholder’s liability for each claim made
Negotiated with customers, insurance companies, and legal staff to settle a claim
Chosen to mentor and guide new associates
SKILLS
Technical
Figma // Adobe XD // Google Suite // Procreate
Design
User Research // Wireframing // Usability Studies // Presentation // Prototyping
Collaboration
Communicative // Gives design feedback // Strong Presenter // Detail-oriented